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Home User Guide (HUG)

You wouldn’t expect to get a new car without a user manual, so why should a house be any different? Give your development marketing a boost by offering a HUG with practical instructions on how to use the building services efficiently.

Do I need a Home User Guide?

Building Regulations (Part L) require the first occupant of a new home to be given an information pack. A Home User Guide (HUG) can be used to take this extra admin off your desk.

A Home User Guide clearly sets out information about the house and gives practical instructions on how to use the building services efficiently. The guide includes:

  • An overview of the house construction

  • Where the new owner will find fuse boxes and meters

  • How the boiler works

  • The best way to set up the boiler to reduce fuel bills

  • Information about local transport links, shops and health centres

If you are building in line with Code for Sustainable Homes, the creation of a HUG can earn you three easy credits.

Top Tips for Home User Guide

  • By producing a Home User Guide that highlights the energy efficiency and quality of the new dwelling, you are able to provide potential buyers with useful information which can help reduce fuel bills and encourage sustainable living.

The Energist Approach

  • Our Planning Team can create your Home User Guide document and collate the information from your Code for Sustainable Homes building specification and plans.

  • It’s simple – just provide us with a few basic details, and we’ll produce the complete Home User Guide for your new dwelling in line with the regulation requirements.

You may also need:

SAP   |   CSH

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